教育 - 客戶服務工作招聘請人
助理客戶服務部經理
客戶服務部工作; Supervise a team of Customer Care Specialist, lead team members to handle, investigate and resolve customer’s complaints and support to the team in customer relations and sales in shop; Handling all of requests, enquires of customers
客戶服務經理/客戶服務主任
負責公司客戶服務工作; 管理客戶, 與客戶保持良好關係; 處理查詢及跟進客戶; 準備客戶文件, 報告, 合約等; 與運輸隊伍保持良好溝通, 確保運輸準時到達客戶手上; 客戶服務為主, 少量銷售
客戶主任
Promoting and introducing products and relevant information; Serving customers; Exploring new business opportunities; Will be deployed at clients office
客戶經理-IT策劃方案
為現有和新的潛在客戶提供專業IT方案建議（包括硬件、軟件、基礎架構和策劃方案）; 負責招標標書方案、評估和成本估算; 與產品團隊和技術服務團隊緊密合作確定客戶的需求提出適當的解決方案; 制定專業的銷售策略以維持長期的客戶關係; 主動拜訪客戶並進行合作意向評估 (以客戶為主導，具有團隊合作精神)
客戶服務主任
一般客戶服務主任工作 (Diploma holder or above in any disciplines, experience of working in customer service capacity (e.g. call centre, airline, hospitality))
顧客服務員
以電郵及電話回覆客人, 安排師傅上門維修, 處理文書工作(service report, ticket logs & presentation materials; keep clients and team lead updated with the service status)
IT客戶經理
在IT項目開始前準備計劃，進行風險評估向客戶提供建議; 與客戶商定合約細則，達成協議並跟進項目進度及質量; 以客戶滿意度和忠誠度為目標，爭取續約，了解其新需求，不定時推銷升級服務; 與團隊溝通解決客戶的技術問題; 成為客戶心中代言人，與其保持聯繫，為公司帶來收入增長; 必要時代表公司提供培訓; 需調派至客戶處工作
資訊科技支援服務客戶服務代表
處理客戶電話及電郵查詢,協助文書工作 (具有英語和普通話溝通能力優先, Excellent interpersonal and communication skills)
客戶服務主任
Perform remediation and renewal reviews of CDD; Support financial crime-based investigations; Process and review applications from customers; Leverage multiple outreach channels to engage directly with customers of clients to obtain specific information
客戶溝通主任
General duties of Client Communication Officer; Analysing data and submitting reports; Will be deployed at clients office
客戶服務主任
Design and deliver quality CS training program for front-line team members; To maintain service team in professional grooming and positive attitude; Handle ad-hoc projects as assigned from time to time
顧客服務助理
Handle incoming telephone calls / enquiry from electronic platform and greet visitors in a professional and courteous manner; Handle client account opening and margin financing procedures; Maintain long term relationship with clients; Assist in ad-hoc duties as assigned. 職務或涉及金融/保險業務
客戶服務主任
Design and deliver quality CS training program for front-line team members; To maintain service team in professional grooming and positive attitude; Handle ad-hoc projects as assigned from time to time
顧客服務助理
Handle incoming telephone calls / enquiry from electronic platform and greet visitors in a professional and courteous manner; Handle client account opening and margin financing procedures; Maintain long term relationship with clients; Assist in ad-hoc duties as assigned. 職務或涉及金融/保險業務
客戶主任/ 客戶經理
建立新的銷售機會，與潛在客戶聯系，並致力將潛在客戶轉變為客戶；了解金融市場，制定銷售計劃和策略；深入了解客戶的需求，提供交易和結算解決方案；確保續簽合同；協助組織巿場營銷活動
客戶主任
Promoting and introducing products and relevant information; Serving customers; Exploring new business opportunities; Will be deployed at clients office
客戶服務助理
處理客戶查詢及投訴,接聽客戶服務熱線,跟進客戶個案,回覆電話及文字訊息與客戶溝通,解答客戶疑難;能用心服務,指導操作,完成流程;收集顧客意見並促進服務的完善;處理客戶售前、售後問題、跟蹤工作進度;提供售後服務並能解決一般投訴;維護客戶管理; 為網購客戶提供指導解答,及時解決客戶提出的問題要求
