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training - 客戶服務工作招聘請人

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客戶服務大使(櫃位)(EA)

Handle counter transactions and provide excellent services to customers, Cross-selling for banking products, Attention to detail and able to meet service and compliance standards, Maintaining and building relationship with existing and new customers, Comprehensive training provided

2019-09-08

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中心主管/助理客戶服務經理(EA)

Oversee activities at Customer Service Team. Motivate members to raise service standards. Prepare reports and recommendations. Liaised with product/marketing team to produce pre-&post-campaign analysis. Provide training to CSR/CS officers. Review workflow and recommends for enhancement or automation

2019-09-06

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客戶服務大使(櫃位)(EA)

Handle counter transactions and provide excellent services to customers, Cross-selling for banking products, Attention to detail and able to meet service and compliance standards, Maintaining and building relationship with existing and new customers, Comprehensive training provided

2019-09-03

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中心主管/助理客戶服務經理(EA)

Oversee activities at Customer Service Team. Motivate members to raise service standards. Prepare reports and recommendations. Liaised with product/marketing team to produce pre-&post-campaign analysis. Provide training to CSR/CS officers. Review workflow and recommends for enhancement or automation

2019-08-24

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客戶服務主任(電腦服務)(EA)

Oversee daily activities at the Customer Service Team;Prepare CS Reports & make recommendations to strengthen CS Culture;Provide training to the CS Officers with professional CS Skills

2019-08-15

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客戶服務大使(櫃位)(EA)

Handle counter transactions and provide excellent services to customers, Cross-selling for banking products, Attention to detail and able to meet service and compliance standards, Maintaining and building relationship with existing and new customers, Comprehensive training provided

2019-07-30

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客戶服務中心主管/ 助理經理(EA)

Oversee daily activities at the Customer Service Team;Manage&motivate team from different unit to raise service standard&enhance customer exp;Prepare CS report&make recommendation to strengthen CS culture.Liaised w/product&marketing team to produce pre&post-campaign analysis&evaluation

2019-07-05

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Centre Supervisor/Assistant Customer Service Manager/ess(EA)

Oversee daily activities at the Customer Service Team;Manage&motivate team from different unit to raise service standard&enhance customer exp;Prepare CS report&make recommendation to strengthen CS culture.Liaised w/product&marketing team to produce

2019-07-05

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Customer Services (Computer Software)

Provide quality customer service to our customers through phone and email on our software and services;Register calls to logging system and give initial support to customers; Provide training to customers on use of software products

2019-06-27

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Supervisor (Site Operations)

Job Responsibilities

Operations:
Oversee and supervise the day-to-day sales operations duties to ensure smooth workflow
Engage in sales activities, and lead the team in achieving good sales targets
Prepare and submit daily and monthly sales reports
Plan duty roster in accordance with the prevailing Manpower guidelines and ensure appropriate staffing levels
Ensure that the visual display and merchandising of products are in accordance with the prevailing guidelines
Ensure that the fixed assets in the outlet are well maintained and in good condition. To report if there are any faulty or loss of equipment. Monitor and control the movement of equipment and moving stocks
Provide relevant on-the-training in particular guest service
Provide supervision and coaching to team members
Establish and maintain good interpersonal and working relationships with Business Partner

Administration: Prepare and submit management reports, when necessary

Job Requirements:
Diploma or above with shop management experience
Self-initiative, independent and enthusiastic
Sound knowledge of imaging-related products
Strong problem solving and analytical skills
Excellent interpersonal and communication skills
Capable of managing small team of people
Passion for Photography and Service would be an added advantage

Company Benefits: Bank Holidays / AL: 12-14 days / Medical and Life Insurance / Flexible Working Time

Additional Information:
Candidates will need to work shifts according to operational needs – typically 5 working days per week including shifts on weekends and Public Holidays, and also may require to work outdoor.

Interested applicants please apply with full resume and expected salary.
For more details, please visit our company website : www.pictureworks.com

2019-06-24

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Customer Service Officer(June to August) (5 days)

Collect tuition fees, pick up calls, promote tutoring courses, preliminary handling complaint, general administrative work, in-job training (teaching general accounting knowledge and computer skill etc.)

2019-06-19

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Customer Services Representative 客戶服務代表

Duties:
- Provide good customer services including provision of product knowledge, handling enquiries and sales documentation
- Answer incoming telephone calls
- Undertake operation and customer services assignments

Requirements:
- Completion of Form 5 or above
- At least 1 year of customer services related working experience
- Teamwork, friendly, self-motivated and able to work under pressure
- Being multi-lingual with good presentation, communication and computer skills
- Fresh graduates with sound academic background and part-time experience will be considered.

We will offer attractive remuneration package, comprehensive on-the-job training and career growth opportunities to the right candidate. Interested candidates, please send application enclosing resume stating career and salary history to Human Resources Department, Hong Kong School of Motoring, 1/F Administration Building, No. 138 Sha Tin Wai Road, Siu Lek Yuen, Shatin, New Territories or by email to hr@hksm.com.hk to submit the online application.

We are an equal opportunity employer and welcome applications from all qualified candidates. All information provided by applicants will be treated in strictest confidence and handled confidentially for recruitment-related purposes within the company and our associated company. We regret to inform that only shortlisted applicants will be notified. Applicants may be considered for other suitable positions within the company over a one-year period, after which their personal data will be destroyed.

2019-06-10

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General Assistant

負責酒店一般清潔工作或處理其他相關工作

2019-06-05

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Senior Training & Customer Service Officer

General duties of customer services,answering calls of hotline, handling enquiries from customers. handling complaints; Assist in the development and implementation of training programs . Monitor and evaluate the effectiveness of training; General o

2019-06-04

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Swimming Pool Attendant

Responsible for General duties of Lifeguard, performing lifeguard duty and ensuring the safety of swimmers, pool and pump house daily operation, General cleaning duty, allocating manpower and training staff,answering swimmers

2019-05-31

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客戶服務主任

Hotline support, handle incoming telephone calls; Answer inquiries in professional and efficient manner;Cooperate with other teams members to resolve customers request efficiently; No Cold Call and No Selling is required.

2019-05-23

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Customer Services Officer

Responsible for customer service, complaint handling, staff training & assist in accounting & admin

2019-05-18

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Customer Service Officer

Collect tuition fees, pick up calls, promote tutoring courses, preliminary handling complaint, general administrative work(May to August) (6 days)

2019-04-30

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Customer Service Officer(June to August) (5 days)

Collect tuition fees, pick up calls, promote tutoring courses, preliminary handling complaint, general administrative work, in-job training (teaching general accounting knowledge and computer skill etc.)

2019-04-25

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Customer Services (computer software)

Provide quality customer service to all of our customers through phone and email on our software and services;Register calls to logging system and give initial support to customers; Provide training to customers on use of software products;Other dut

2019-03-13

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Customer Services Officer

Responsible for customer service, complaint handling, staff training & assist in office adminintration

2019-02-13

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客戶服務主任/代表

Supervise drivers to adhere to safety regulations during loading/ unloading, communicate with customers for delivery requirement, perform good customer service, complaints handling, handle ad-hoc duties as assigned, adhere to tasks and targets in inhouse sales management system

2019-02-12

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Customer Service Officer/ Executive

Supervise drivers to adhere to safety regulations during loading/ unloading, communicate with customers for delivery requirement, perform good customer service, complaints handling, handle ad-hoc duties as assigned, adhere to tasks and targets in in

2019-02-12

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General Assistant

負責酒店一般清潔工作或處理其他相關工作

2019-02-09

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General Assistant

負責酒店一般清潔工作或處理其他相關工作

2019-01-09

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General Assistant

hotel cleaning duties

2018-12-08

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客戶服務主任

First level customer support: Hotline, Email, Onsite Support, coordination with Internal department; Provide user training; System QA, testing, and provide feedback; System user manual preparation and editing.

2018-11-10

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Client Services Officer

First level customer support: Hotline, Email, Onsite Support, coordination with Internal department; Provide user training; System QA, testing, and provide feedback; System user manual preparation and editing.

2018-11-10

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General Assistant

hotel cleaning duties

2018-11-10

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General Assistant

hotel cleaning duties

2018-10-11

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客戶服務主管(EA)

Handle the daily operations of CS team. Ensure team performance efficiency. Forecast workload, arrange work schedule. Handle customer complaints and resolved in line with company policies and procedures. Improve productivity and service quality through training and performance monitoring.

2018-09-20

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Key Account Manager

Providing customized service for key channels; Providing comprehensive service; Establishing stable partnership with key channels and exploring new business partners; Assisting in providing internal training for team members

2018-09-12

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Medical Equipment Customer Service

Support pre-sale product introduction and after-sale product application training service; Collect customer feedback collection during clinical trial or user’s experience; Support Demonstration projects and marketing activities; To maintain customer

2018-08-13

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客戶主任(EA)

Support sales activities, such as preparing documents, sales contracts and product training materials etc.Understand clients’ requirements and take followup actions.Provide assistance to help clients resolve issues encountered

2018-07-17

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SPA Guest Relations Officer

Job Descriptions:
- Greeting guests and members in a professional and welcoming manner
- Handling all customer enquiries and Spa bookings in an accurate and efficient manner
- Following up with member package
- Answering telephone calls and reply email enquiries
- Maintaining a good relationship with members and guests
- Ensuring smooth running of Spa, helping to maintain Spa clean and tidy
- Facilitating monthly sales report and provide clerical support to the team

Job Requirements:
- Form 5/ DSE or above
- Minimum 1 years’ front desk operations and guest service experience in related discipline, candidate with more related experience and/or higher qualification will be considered as a senior role
- Mature, customer-oriented, self-motivated and independent
- Proficiency in MS Office applications, typing skill, knowledge of POS and spa software applications are preferred
- Excellent communication and presentation skills
- Good command of Spoken English, Cantonese and Putonghua
- Shift duty required

Benefit:
- 6 rest days per month
- Competitive basic salary and commission
- Year-end bonus
- Attendance, overtime and grooming allowance
- Referral bonus
- 12 days annual leave
- Paid marriage leave
- Staff purchase discount
- Free goods
- Birthday gift
- Dental, medical and hospitalization benefit
- Good promotion opportunity
- Comprehensive and professional on-job training

We offer an attractive package to the right candidates. Interested parties please send detailed resume, salary history, expected salary and date available to L’Occitane (Far East) Ltd., 38/F Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong, or e-mail to jobshr@loccitane.com.hk, or Whatsapp to 5275-5186.

(All personal data collected will be used for recruitment purpose only.)

2017-12-30

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客戶關係代表(EA)

Answer clients enquiries;Conduct on site product training for clients; Product UAT support.

2017-12-12

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客戶服務技術人員(EA)

Answer enquiries via technical hotline or email (within & beyond office hours);In-house repair of spare part; Provide field service support; Provide training to customer & internal staff; Support machine installation in Asia; Prepare report & analysis; Occasion travel in South East Asia

2017-11-23

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前台客戶服務主管

Perform and supervise front office operations Identify and provide training for Front Desk Team Provide comprehensive and high quality guest services for customer

2017-11-08

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客戶服務主任

To conduct training programs for the newly recruited, existing Customer Officers and other staff members concerned working in CRM purposely to maintain a quality customer service and higher sales performance at all CRM teams. (Strong business acumen; Able to work independently and under pressure)

2017-10-19

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顧客服務主任

First level customer support, hotline, service calls and incident handling, coordination with operations team, etc., project implementation and provide user training, system QA, testing, and provide feedback, system user manual preparation and editing

2017-10-04

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客戶主任(1年合約)

Set P&L target,maintain food safety,quality standard for assigned shops; Provide daily supervision & training to sub-ordinates to ensure smooth operation; Plan & execute sales & promotion activities to maximize profits for assigned shops; Organize school programs to enhance customer relationship

2017-08-14

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客戶服務主管

Lead the CS team to handle day-to-day customer enquiries and establish sale performance; Monitor the team to follow up and settle customer complaint cases; Communicate with internal dept to assist in ad hoc assignments, projects or company policy; Prepare training to CS team periodically.

2017-08-01

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電話支援及維修技術員

Perform repair and troubleshooting of defective mobile phone set.Ensure all repair activities are tracked and updated in the repair system.Provide customer service support at the service counter for walk-in customer.Provide product accessories sales support.Technical training will be provided

2017-07-25

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客戶服務主管

Lead the CS team to handle day-to-day customer enquiries and establish sale performance; Monitor the team to follow up and settle customer complaint cases; Communicate with internal dept to assist in ad hoc assignments, projects or company policy; Prepare training to CS team periodically.

2017-07-03

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客戶服務主管

Lead the CS team to handle day-to-day customer enquiries and establish sale performance; Monitor the team to follow up and settle customer complaint cases; Communicate with internal dept to assist in ad hoc assignments, projects or company policy; Prepare training to CS team periodically.

2017-06-22

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客戶服務主管

Lead the CS team to handle day-to-day customer enquiries and establish sale performance; Monitor the team to follow up and settle customer complaint cases; Communicate with internal dept to assist in ad hoc assignments, projects or company policy; Prepare training to CS team periodically.

2017-05-01

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客戶熱線服務員

Handle telephone enquiries in professional manner, Arrange appointment booking, On Job training is provided

2017-03-10

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客戶服務主管

Lead the CS team to handle day-to-day customer enquiries and establish sale performance. Monitor the team to follow up and settle customer complaint cases. Communicate with internal dept to assist in ad hoc assignments, projects or company policy. Prepare training to CS team periodically.

2017-02-22

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客戶服務主任(企業客戶)

為企業客戶提供服務;Liaise with related parties for follow up actions and provide aftersales services in a professional manner;Carry out regular account servicing duties, i.e. Billing report generation, users devices training, etc.

2017-02-16

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電話中心組長

Manage Team productivity, effectiveness & discipline ; Training & quality assurance ; Handle customer complaint ; Monitor projects results (8 working hours per day)

2017-02-07

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