Call Centre Specialist (appointment booking)
Saintford Limited
Call Centre Specialist (appointment booking)
公司/機構 : Saintford Limited
工作內容 Responsibilities
1. Effectively manage calls for appointment booking and general enquiries with professionalism and courtesy
2. Assist clients and patients with scheduling, canceling and rescheduling appointments
3. Perform outbound calls for follow-up service, e.g. booking reminders
4. Ensure accurate data entry in the electronic health record and maintains patient privacy and security
5. Perform ad hoc duties as required
Requirements
1. HKCEE/HKDSE or above
2. At least 2-3 years of related working experience, preferably in call centre of medical services
3. Excellent telephone manner with good listening and verbal skill
4. Good command in written and spoken English, Cantonese and Mandarin
5. Good PC skills e.g. MS Excel and Word
We offer an attractive remuneration package and on-the-job training to the right candidate. Interested parties, please send detailed resume in WORD FORMAT with current and EXPECTED SALARY to the HR Department by clicking APPLY NOW.
Data collected will be used for recruitment purposes only and personal data of unsuccessful applicants will be destroyed after 12 months.
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上班時間: 9 hours per day
上班地址 : Mongkok, Central
薪金 : 面議
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申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。
提防求職陷阱
申請工作時，切勿提供重要的個人資料，例如身份證、銀行戶口及信用卡的資料。
不要隨便相信「無需經驗、學歷」，又「人工高、福利好」的招聘廣告，應留意空缺工資與所需條件是否合乎現實和市場水平。對公司背景資料、空缺職責或行業亦應有基本認識。
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